User Guide
Agency Features
Reporting

Agency Reporting

Agency reporting gives you a unified view of performance across all your client accounts. Instead of pulling numbers from each client individually, you can see aggregate metrics, compare clients side by side, and break down revenue and conversions by account.

How to get there

Navigate to Dashboard → Agency → Reports to access agency-level reporting.

Cross-Client Reports

The main agency report shows combined metrics across every linked client account.

Aggregate Metrics

At the top of the report, you will see totals for your entire client portfolio:

MetricWhat it shows
Total ConversionsThe combined number of conversions across all clients in the selected time period.
Total RevenueThe combined revenue tracked across all clients.
Average Recovery RateThe average percentage of conversions recovered by Convultra across your clients.
Average Delivery RateThe average percentage of conversions successfully delivered to ad platforms.

Client Performance Comparison

Below the aggregate metrics, a table lists each client with their individual numbers. This makes it easy to compare performance and identify which clients may need attention.

ColumnWhat it shows
Client NameThe client account name.
ConversionsTotal conversions for the selected period.
RevenueTotal revenue for the selected period.
Recovery RatePercentage of conversions recovered from ad blockers, cookie loss, and iOS restrictions.
Delivery RatePercentage of conversions successfully delivered to connected ad platforms.

Use the time range selector at the top of the report to adjust the period. All metrics update to reflect the selected range.

Revenue Aggregation and Breakdown

The aggregate view shows your total tracked revenue across all clients, displayed as a single number and a trend chart over time. This is useful for understanding the overall value Convultra is delivering for your agency.

Conversion Summaries Per Client

Each client in the report includes a summary of their conversion activity:

  • Conversion count for the selected period
  • Breakdown by event type (purchases, leads, signups, custom events)
  • Delivery status — how many conversions were successfully sent to ad platforms versus pending or failed

Click on any client row to drill down into their full conversion details.

Filtering and Exporting

  • Filter by client — Select specific clients to include or exclude from the report.
  • Filter by date range — Use the time range selector to focus on a specific period.
  • Export — Download the report as a CSV for use in spreadsheets, client presentations, or your own reporting tools.

Requirements

⚠️

Agency reporting requires:

  • An agency account type
  • At least one linked client with active tracking data
  • Clients must have the Convultra SDK installed and sending conversions for their data to appear in reports

If a client has been linked but does not have any tracking data yet, they will appear in the client list but their metrics will show as zero.